Welcome New Clients!

Need to Know:
new clients

Easy Scheduling:

Reach our office by phone, text, email, or online.

Phone or Text: 214-547-1318
Email: info@ichoosechange.com
Online: Click here.

Depending on your budget, insurance, and issue, we have several counseling options to choose from. We’re ready to help you choose, or you can browse our counselor bios.

Once scheduled, you’ll receive a login to your private client portal. There, you will fill out new client paperwork and manage your appointment times and billing documents. Your clinician will review this paperwork prior to your first appointment.

**NOTE: Our office is open by appointment only as we do not have front desk staff.

New Client Paperwork:

We are a 100% paperless and virtual office. Once you’re booked, you’ll receive an email with paperwork to complete prior to your first appointment. However, if you feel more comfortable filling out paper intake forms, we will have them for you in our office when you arrive. They will be uploaded into your HIPAA compliant client portal, and then shredded (therefore, we highly recommend online forms).

**NOTE: If you do not fill out forms 24 hours prior to your appointment, your session will be canceled until you are able to complete them.

COVID Policy:

We adhere to updated CDC guidelines.

**NOTE: Some counselors in our office have individual needs with regards to masks and vaccines. Please ask our office manager or review their individual practice policy to be informed. Additionally, all counselors are prepared to wear masks if you request that they do so.

Fee Information:

SESSION FEES:

Session fees range from $45 to $165 depending on counselor experience. Our scheduling staff will be able to schedule you with a counselor who both meets your needs and meets your budget.

Legal fees: $200 per hour. This includes appearing in court, copying records, testifying, copying records, drive time, wait time, depositions, and court proceedings. new clients

FORMS OF PAYMENT:

Fees are due at the time of service. Our office takes Visa, MasterCard, American Express, Health Savings Accounts (HSA), Debit Cards, or PayPal (email to info@ichoosechange.com). All checks returned unpaid will be subject to a $25 administrative and processing fee.

**Please note that no-shows and cancellations not made 24 hours in advance by telephone will be billed at the full rate of your session. You are expected to make your appointment as arranged, and waiving this fee will be decided on a case-by-case situation. new clients

INSURANCE:

Some of our counselors accept BLUE CROSS BLUE SHIELD (BCBS), UNITED HEALTHCARE, AETNA, and CIGNA. Before scheduling, you will be given information that lets you know your client fee and insurance status.

We are out-of-network for all other plans and are happy to give you a superbill for services for you to submit for reimbursement with your provider. new clients

new clients

The Good Faith Estimate:

Every client who is private pay will receive a Good Faith Estimate.

The Good Faith Estimate shows the cost of items and services that are reasonably expected for your health care needs. The estimate is based on information known at the time the estimate was created. The Good Fath estimate does not include any unknown or unexpected costs that may arise during treatment. You could be charged more if complications or special circumstances occur. Federal law allows you to dispute (appeal) the bill if this happens.

This Good Faith Estimate is not a contract and therefore does not require you to obtain the items or services provided at I Choose Change. The client’s right to autonomy and self-determination is the foundation of a good therapeutic relationship between client and therapist. Therefore, you (as the client) have the right to terminate services at any time.

If you are billed more than the Good Faith Estimate, you have the right to dispute the bill.

You may contact your health care provider or facility listed to let them know the billed charges are higher than the Good Faith Estimate. You can ask them to update the bill to match the Good Faith Estimate, ask to negotiate the bill, or ask if there is financial assistance available.

You may also start a dispute resolution process with the US Department of Health and Human Services (HSS). If you choose to use the dispute resolution process, you must start the dispute process within 120 calendar days (about 4 months) of the date of the original bill.

There is a $25 fee to use the dispute process. If the agency reviewing your dispute agrees with you, you wi have to pay the price on this Good Faith Estimate. If the agency disagrees with you and agrees with your health care provider or facility, you will have to pay the higher amount.

To learn more and get a form to start the process, go to www.cms.gov/nosurprises or call 1-800-985-3059.

For questions or more information about your rights to a Good Faith Estimate or the dispute process, visit www.cms.gov/nosurprises or call 1-800-985-3059.

new clients

Locations:

Allen Office:

1514 N. Greenville Ave., Suite 310
Allen, Texas 75002-1205

Please note, our Allen office is a little tricky to find. Our complex is across from St. Jude’s Church on North Greenville Avenue, between Stacy Rd. and Exchange Pkwy. You’ll see two white buildings facing Greenville Ave. – we are located in the white building behind those two white buildings. See picture below:

McKinney Office:

107 1/2 S. Tennessee Street
McKinney, Texas 75069

Our McKinney is a bit hard to find, too! It’s just above Emporium Pies, and right next to “Groovy” on the historic downtown McKinney Square. Walk right past Emporium Pies and see the door that goes straight up to our I Choose Change office. (Don’t forget to get the office door code before you arrive!)

Virtual Office:

Wherever you want (in Texas)!

Teletherapy is as easy as having an internet connection and a device to connect. Schedule video appointments just as you would an in-office appointment.

Clinician Fees & Specialties:
new clients

Allen Office:

Jennifer Slingerland Ryan, PhD., LPC-S
Adults | Couples | CBT | Emotionally Focused Therapy (EFT) | Gottman Level III
INSURANCE: N/A
FEE: $195

Jennifer Rodgers, M.A., CCRP, LPC
Families | Kids | Teens | Parent-Child Interaction Therapy (PCIT) | Perinatal Depression
INSURANCE: BCBS, United Healthcare, Aetna, Cigna
FEE: $155

McKinney Office:

Kandice King, M.S., LPC
Children & Teens (ages 10-17) | Attention Deficit-Hyperactivity Disorder | Oppositional Defiant Disorder | Self-harming behaviors | LGBTQ
INSURANCE: BCBS, United Healthcare, Cigna, Aetna
FEE: $125

Virtual Office:

Krystal Pennington, M.S., LPC Associate, LMFT Associate
Under Supervision of: Elise Thompson, LMFT-S # 200800
Adolescents, Teens, Adults, Couples, and Families | Personal growth | Healthy relationships/Boundaries | Anxiety | Depression | Cancer Diagnosis
INSURANCE: N/A
FEE: $115

Jennifer Slingerland Ryan, PhD., LPC-S
Adults | Couples | CBT | Emotionally Focused Therapy (EFT) | Gottman Level III
INSURANCE: N/A
FEE: $195

Kandice King, M.S., LPC
Children & Teens (ages 8-17) | Attention Deficit-Hyperactivity Disorder | Oppositional Defiant Disorder | Self-harming behaviors | LGBTQ
INSURANCE: BCBS, United HealthCare, Aetna, Cigna
FEE: $125

Jennifer Rodgers, M.A., CCRP, LPC
Families | Kids | Teens | Parent-Child Interaction Therapy (PCIT) | Perinatal Depression
INSURANCE: BCBS, United Healthcare, Aetna, Cigna
FEE: $155

Schedule Now!

Come to the couch!

Schedule your appointment and let's work on this together. Or, call 214-547-1318.

Schedule Now!

Welcome New Clients!

Need to Know: new clients

Easy Scheduling:

New Client Paperwork:

COVID Policy:

Fee Information:

SESSION FEES:

FORMS OF PAYMENT:

INSURANCE:

new clients

The Good Faith Estimate:

Locations:

Allen Office:

McKinney Office:

Virtual Office:

Clinician Fees & Specialties: new clients

Allen Office:

McKinney Office:

Virtual Office:

Come to the couch!

Love the couch. Love yourself.©

Need to Know:
new clients

Clinician Fees & Specialties:
new clients